Get in Touch

Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Contact Information

We're here to help! Reach out to us through any of the following channels, and our team will get back to you promptly.

Email Us

[email protected]

We'll respond within 24 hours

Our Location

Balkot, Kathmandu
Nepal

Business Hours

24/7

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General Inquiries

For general questions about our platform, services, or how to get started, feel free to reach out via email.

Send us an email

Support & Help

Need help with your account, posting ads, or have technical issues? Our support team is ready to assist you.

  • Account assistance
  • Technical support
  • Posting guidelines

Business Partnerships

Interested in partnering with SearchActual? We're always looking for opportunities to collaborate and grow together. Contact us to discuss partnership possibilities.

Frequently Asked Questions

How long does it take to get a response?

We typically respond to all inquiries within 24 hours during business days. For urgent matters, please mention "URGENT" in your email subject line.

Can I visit your office?

Yes! We're located in Balkot, Kathmandu. However, we recommend scheduling an appointment via email before visiting to ensure someone is available to assist you.

Do you offer phone support?

Currently, we primarily handle support through email to ensure we can provide detailed and documented assistance. This also helps us serve you better with written records of our conversations.

Ready to Get Started?

Join thousands of users buying and selling on Nepal's most trusted marketplace.